Misunderstandings are get in the way of effective leadership and can lead to irreparable damage. They’re also the number one reason why teams are ineffective. However, misunderstandings are completely avoidable. In this course, you’ll learn how to develop explicit agreements, also known as contracting, that clarify expectations, avoid upsets and establish accountability. Plus, you’ll learn the art of negotiating the three most important areas to avoiding misunderstandings.